On-site training to install hospitality standards with your team.
Intro
These sessions are hands-on and practical. We work directly with your team in your space to clarify expectations, coach teams, and build habits that support consistent hospitality.
Workshops are available to any lounge and are completely independent of Collective Lounge designation.
What to expect
What a workshop includes
One full day on site at your lounge
Training with ownership, leadership, and front-of-house staff
Real-world scenarios drawn from your operation
Coaching on service standards, presence, and consistency
Access to Creekside's Operating Guides and Procedures.
Each workshop is tailored to the realities of your lounge, your team, and your guests.
Playbook Access
Included with the workshop
Workshop participation includes one year of access to the Creekside Playbook, which provides:
Downloadable service standards and SOPs
Training manuals and team resources
Access to the private owner Discord
Annual Event with Creekside and other operators
After the first year, Playbook access may be renewed for
$250 annually.
IMPORTANT NOTE
Participation in a workshop does not influence nomination, evaluation, or designation as a Collective Lounge.
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